FAQ

Where do you ship?
I currently only ship to Canada and the United States, but I'm working on expanding shipping options. If you're interested in purchasing from another location, please reach out, and I'll do my best to assist you.

When will I get my order?
Orders are processed within 2-5 business days from the purchase date. 

Order through standard mail via Canada Post.

Orders within Canada typically arrive within 1-2 weeks. Orders within the United States typically arrive within 1-4 weeks. Keep in mind that shipping times can be unpredictable. I appreciate your patience.

Do you accept returns or exchanges?
Due to the nature of the product, I do not accept returns or exchanges. If you encounter any issues with your order, please reach out to glutenfreevip@gmail.com, and I'll do my best to resolve them.

Can I cancel my order?
Because I start making your order right away, I do not accept order cancellations. if you have any problems after ordering, email glutenfreevip@gmail.com and I'll do my best to help.

Where are the labels made and shipped from?
Toronto, Canada.

How do customs and taxes work?
Buyers outside Canada are responsible for any customs duties or import taxes that may apply to their orders.

Are the labels waterproof?
Yes - the labels are made of water-resistant vinyl.